Web Orders

Unused products will be eligible for a full refund within 60 days of date of purchase along with your packing slip attached. ARL Products reserves the right to approve all returns, and has the right to refuse a refund request if it does not comply with this policy requirement.

Shipping costs are non refundable and returns must be shipped on customer’s account.

Refunds, if approved, will be applied as a credit to your account. Unless the product arrives damaged or defective, or does not match the part number ordered, this policy will apply to all returns.

Follow these steps to return your product:

  1. Repack your product securely.
  2. Enclose the original packing slip to ensure proper credit. Be sure to keep a copy of the packing slip for your records.
  3. Return the package to:
    ARL Products
    335 Pennbright Dr., 130
    Houston, TX 77090

Note the tracking number from your return to ensure that the package arrives at the warehouse. If you have any further questions, please contact us via email or at 832-291-5096. Please allow up to (5) business days from date of delivery of the return to apply this credit to your account.